1、Test the toner cartridge
Detect whether the toner cartridge is available, in order to ensure good print quality, it is recommended to use the original toner cartridge.
2、Clean the toner cartridge chip
If the printer does not detect the toner cartridge correctly, it will prompt "consumable balance error", you can take out the toner cartridge and use clean cotton swabs or paper towels to clean the toner cartridge chip.
3、Re-install the toner cartridge
If the toner cartridge is not installed in the correct position, it will prompt "consumable balance error", so you need to re-install the toner cartridge.
4、Send it for repair
If none of the above steps work, you can contact your local repair center.